Thank you for trusting Vibegram with your information. We take your privacy seriously and are committed to being transparent about how we collect, use, and protect your data. This Privacy Policy explains our practices in clear and simple terms.
We can't help you develop meaningful connections without you providing some information about yourself, like basic profile details and the types of people you'd like to meet. Using our service also generates some information, such as when you logged in and how you used the service, as well as the insights and inferences we generate based on the content you provide. We also collect data from third parties, like when you access the service through an account you have on another platform (e.g., Facebook, Google or Apple) or when you upload information from your account on another platform to complete your profile.
This includes the basic information you provide when you create an account, such as your email address, phone number, date of birth and account preferences.
When you complete your profile, you share additional details about you, such as your gender, interests, preferences, approximate location, etc. Some of this data may be considered sensitive or special in certain countries, such as details about sexual orientation, sexual life, health, or political beliefs. If you choose to provide this data, you consent to us using it as laid out in this Privacy Policy.
When you use our service, you share photos, videos, audio, text and other types of content, such as your search queries or chats with other members.
When you make a purchase or request a refund, we keep the details of the transaction (e.g., what you purchased, the date of the transaction, and the price). The exact data depends on the payment method you choose. When you pay directly with us (rather than through a platform such as iOS or Android), you provide your debit or credit card number or other financial info.
This includes information from social media accounts you connect to our service, such as profile details, contacts, and any shared content or third-party connections like Google, Facebook, Sportify or Apple. We use this data to help you find friends and connections on our service and to improve your experience.
When you join our Services, we collect information like your name, email address, birthday, gender, country of residence and your interests.
If you give us permission, we can collect your geolocation from your device. If you decline permission, certain features that rely on precise geolocation will not be available to you. Also we use your IP address to infer your approximate location, even if you don't choose to share your precise location, and photos you share may include information about the location where they were taken.
We collect information about how you use our services, such as your interactions with content, your search queries, and your communication with other users. We will keep a record of choices you've selected in your settings, including privacy settings and whether you have enabled notifications.
We automatically collect log data when you use our services, including information about your device, browser, and network activity. Using the service involves the collection of data from and about the device(s) you use to access our service, including hardware and software information such as IP address, device ID device type, operating systems and configurations, network information, device movement and sensor data, as well as app settings and characteristics, app crashes, advertising IDs and identifiers associated with cookies or other technologies that can uniquely identify a device or browser. For more information about cookies and similar technologies, please see our Cookie Policy.
We use your data to provide and improve our services, such as personalizing your experience, showing you relevant content, and communicating with you. We may also use your data for research and development purposes to enhance our products and services. The main reason we process your data is to provide our service to you and improve it over time. That includes connecting you with members who might make your heart skip a beat, personalizing your experience, and just helping you make the most of our service. We also process your data to keep our service, you, and others safe and secure. We take this responsibility very seriously and we’re always working to improve the safety and security of our systems and processes. And yes, we process your data to show relevant ads – you can control this in your settings.
You share data with other members when you voluntarily disclose information on the service for others to see (e.g., your public profile). This means your data will be visible to other users on website and or in the app.
We share data with vendors and partners who help us operate, promote and improve our service. They provide us services such as data hosting and maintenance, analytics, customer care, marketing, advertising, payment and refund processing, legal support, and security operations.
We publish ads about third-party advertisers’ products and services on our service, and publish ads promoting our own service on third-party sites and apps. To help improve the relevance of these ads, we provide certain info about you to third parties, including advertising partners, or allow them to collect such data from our services (such as via cookies, SDKs, or similar technologies). Some of our advertising partners enable us to transform your email address, advertising identifiers or phone number into an identifier that can’t be used to identify you personally and then use that unique identifier to either exclude you from our marketing campaigns, or to target our ads at an audience that is similar to you in terms of background, interests or app usage.
We may disclose your data to: (i) comply with a legal process, such as a court order, subpoena or search warrant, government / law enforcement investigation or other legal requirements; (ii) assist in the prevention or detection of crime; (iii) protect the safety of any person; and (iv) establish, exercise or defend legal claims.
We may transfer your data if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, reorganization, dissolution, bankruptcy or other change of ownership or control.
We take reasonable measures to protect your data from unauthorized access, use, or disclosure. These measures include technical and organizational safeguards designed to maintain the security and integrity of your information.
Vibegram is a worldwide service. By using our products or services, you authorize us to transfer and store your information outside your home country, including in the United States, for the purposes described in this policy. The privacy protections and the rights of authorities to access your personal information in such countries may not be equivalent to those of your home country.
We keep your information only so long as we need it to provide Vibegram services to you and fulfill the purposes described in this policy. We keep account information, like your name, email address, and password, for as long as your account is in existence because we need it to operate your account.
If you decide to stop using our service, you can close your account and your profile will no longer be visible to other members in the app. To protect the safety and security of our members, we implement a safety retention window of three months following account closure or one year following an account ban. During this period, we keep your data to investigate unlawful or harmful conduct.
Face Data is deleted within 30 days, unless continued retention is necessary to comply with an applicable legal obligation or to ensure the safety and security of our service and members, to the extent permitted by applicable law
We offer you certain choices to control your data. Depending on where you live (e.g., EEA, Switzerland, UK, U.S.), these choices may also be privacy rights you have under local law
You can correct your information by updating information in your profile.
You can have your information deleted. In your settings, select “Delete your data and account” and follow the instructions.
As explained above some of our activities may constitute “targeted advertising,” “sharing,” or “selling” as those terms are defined under certain state privacy laws in the U.S. You may opt out at any time by following the instructions in your Privacy and Data Settings menu.
Our service is restricted to individuals who are 18 years of age or older. We do not permit individuals under the age of 18 on our platform. If you suspect that a member is under the age of 18, please use the reporting mechanism available on the service.
This Privacy Policy applies to websites, apps, events and other services we operate under the Vibegram Inc. Whether you're searching for your soulmate, joining us at one of our events, or using any of our other awesome services, this Policy has got you covered. For simplicity, we just refer to all of these as our “service” in this Privacy Policy. If for some reason, one of our services requires its own separate privacy policy, then that policy will be made available to you and that policy -- not this Privacy Policy -- will apply.
This policy will change over time. We’re always looking for new and innovative ways to help you build meaningful connections and strive to make sure explanations of our data practices remain up-to-date. We will notify you before material changes take effect so that you have time to review the changes.
We have multiple ways you can contact us based on your enquiries. Choose the appropriate channel below to get in touch with our team.
For general inquiries about Vibegram and our mission to help people build meaningful connections, please reach out to our main office at info@vibegram.com
Need assistance? Visit our Help Center or contact our support team at support@vibegram.com
Interested in partnership opportunities or promotional collaborations? Contact our marketing team at partners@vibegram.com
Law enforcement officials and government agencies can submit requests to legal@vibegram.com. Please note: We will only respond to verified requests from authorized law enforcement officials.
Effective Date: August 12, 2026
